We Are a Non-Custodial Wallet
Atom Wallets is a non-custodial (self-custody) wallet. This means:
Your private keys are never stored on our servers. They are generated and stored exclusively on your device.
Your wallet data (balances, transaction history, seed phrases) remains local to your device. We have no access to it.
You have full ownership and control over your cryptocurrency assets at all times.
Uninstalling the app from your device will remove all locally stored wallet data permanently.
What Data We Collect
While we do not store your private keys or wallet data, we may collect minimal data to improve our services:
Data Type
Details
Can Be Deleted?
Device Information
Device model, operating system, app version, language preference
Yes
Usage Analytics
Anonymous app usage patterns, feature interactions, crash reports
Yes
Support Correspondence
Emails or messages sent to our support team
Yes
Blockchain Data
Public blockchain transactions (on-chain, not stored by us)
No (immutable)
What We Do NOT Collect or Store
Private keys or seed/recovery phrases
Wallet addresses or balances
Transaction history or amounts
Personal identification documents
Passwords or PINs
How to Delete Your Wallet & Data
Since Atom Wallets is non-custodial, your wallet data lives on your device. You can delete it instantly from within the app, or uninstall the app entirely.
Delete Wallet from the App (Instant)
Open Atom Wallets → go to General Settings → tap Delete Wallet. This will immediately and permanently remove all wallet data, private keys, and locally stored information from your device. If you have saved your seed phrase, you can import the wallet again at any time.
Or Uninstall the App
Alternatively, uninstalling the Atom Wallets app from your device will also permanently remove all locally stored data including private keys, wallet addresses, and transaction history.
Request Server-Side Data Deletion
To delete any data we may have collected (analytics, device info, support communications), send an email to support@atomwallets.com with the subject line “Data Deletion Request”.
Include the Following Information
In your email, please include: your device type, approximate date of first use, and any email address used to contact our support team previously.
What Happens After Your Request
Deletion Timeline
Stage
Timeframe
Request acknowledgment
Within 2 business days
Identity verification (if needed)
1–3 business days
Data deletion from active systems
Within 15 business days
Removal from backups
Within 30 days
Total estimated time from request to complete deletion: up to 30 days.
Important Notes
Blockchain data is immutable. Transactions recorded on public blockchains cannot be deleted by anyone, including Atom Wallets.
You can recover your wallet anytime. If you have your seed phrase saved, you can re-import your wallet after deletion by selecting “Import Wallet” in the app.
Back up your seed phrase before deleting. Without it, your wallet and funds cannot be recovered.
We may retain certain data if required by applicable law or regulation for a limited period.
Contact Us
For data deletion requests or any questions about this policy, please reach out:
